Restaurant POS Product Development: An Inside Look at Tonic’s Approach

May 1, 2024 | Expert Interviews

In this episode of Talk Tonic Insiders’ Edition, VP of Channel Rick Malthaner interviews Director of Product Tony Musacchia. They delve into Tonic’s approach to feature development, discussing the importance of balancing reactive and proactive development, avoiding the “feature factory” trap, and utilizing the RICE scoring method for prioritization. Tony also emphasizes the importance of listening to partner feedback and incorporating market trends into the development process.

Get a behind-the-scenes look at how Tonic creates innovative and valuable features for its restaurant POS system.