Marshside Grill’s Tonic POS Testimonial

Marshside Grill is the kind of place where the room stays lively and the bar never slows down. Located in Brunswick, Georgia, they serve a strong local crowd with plenty of tourist traffic mixed in. That pace leaves no room for a clunky system or workarounds.

In this Tonic POS testimonial, owner Mark Mercer and GM/bartender Sam Tostenson share what pushed them to make a change and what felt better right away. Sam explains how being able to access more tools right from the POS at the bar helped keep service moving, especially when updates used to require a trip to the back office. Mark also talks about the value of a trusted relationship in the decision and why responsive support mattered just as much as the technology.

You’ll also hear how the switch came together through simple, real support: quick access by text, email, and phone, plus a Zoom session that helped them build the system around how Marsh Side actually runs day to day.

If you’re looking for a restaurant POS that focuses on speed, usability, and people who show up when you need them, this episode is worth your time.

Thinking about a POS switch? Connect with a Tonic partner to see how Tonic fits your workflow and what support looks like before you commit.