Why Tonic?
More Than a POS Provider, We’re Your Partners in Restaurant Success
For years, restaurant owners have faced a tough choice: impersonal, one-size-fits-all tech solutions from distant corporations, or DIY software cobbled together with unreliable support.
Tonic is different.
We’re a team of restaurant veterans and seasoned tech experts who’ve built our careers in the trenches – from washing dishes to becoming restaurant POS experts and founding successful POS companies. We know what it takes to run a thriving restaurant in today’s competitive landscape.
That’s why we created Tonic: a cutting-edge, cloud-based POS system backed by unparalleled local support. We believe in empowering our partners with the tools, knowledge, and personalized service they need to not only survive, but to thrive.
Our Core Values: The Heart of Tonic
At Tonic, our core values aren’t just a list on a wall — they’re the guiding principles that shape our actions, decisions, and relationships every single day. They reflect who we are as a company, the kind of people we want to work with, and the impact we strive to make in the restaurant industry.
We're All In
We’re committed to a shared vision of success. We believe in working tirelessly to empower our partners and their clients, taking pride in our work, offering support beyond our roles, and staying true to our vision.
We Dare to Be Different
We’re not afraid to challenge the status quo and have a little fun along the way. We put people first, prioritize purpose over profit, and foster a culture where everyone feels comfortable being themselves.
We're Human
We believe in authenticity, compassion, and the power of strong relationships. We create a supportive environment where everyone feels valued, respected, and encouraged to learn and grow. We’re committed to open communication and celebrating diverse perspectives.
We believe these values are essential for creating a thriving company and a supportive community. We’re not just building a POS system; we’re building a network of partners who share our passion for the restaurant industry and our commitment to making a positive impact.
Experience You Can Trust
Our team boasts decades of combined experience in every facet of the restaurant tech industry, making us true restaurant POS experts. We’ve built POS systems from scratch, revolutionized payment processing, and supported thousands of restaurants across the country. Our deep understanding of the industry’s unique challenges allows us to create solutions that truly make a difference.
But our expertise goes beyond technical know-how. We’re passionate about building lasting relationships with our partners, offering guidance and support every step of the way. We believe that when our partners succeed, we all succeed.
A Culture of Collaboration and Service
At Tonic, we’re more than just a business. We’re a community of like-minded restaurant POS professionals and enthusiasts driven by a shared passion for the restaurant industry. We believe in the power of collaboration, open communication, and a commitment to excellence. We know that the best results come from working together, from sharing knowledge, and from lifting each other up.
Our ethos of service extends beyond our partners to the entire restaurant community. We’re proud to support local businesses, foster innovation, and help restaurants create exceptional experiences for their guests.
Guiding the Vision
Tyler
Founder, Chief Executive Officer
From restaurant server to fintech visionary, Tyler’s journey is all about turning passion into purpose. With 16 years of experience in the payment processing industry, he founded VersiTech in 2017 with a clear mission: combine cutting-edge POS technology with unparalleled local support.
A two-time winner of the RSPA Forty Under 40 award (2023, 2024), a guest judge and mentor on the business competition reality show, The Blox, and an active member of the RSPA Board of Directors, Tyler is a recognized POS leader and innovator in the restaurant technology space. His big-picture thinking and down-to-earth approach inspire his team to deliver exceptional solutions that make a real difference for restaurants.
Gary
Founder, CHIEF STRATEGY & QUALITY OFFICER
With over 25 years in payments and POS, Gary is a true industry veteran. As co-founder of HotSauce POS and the mastermind behind Bold Integrated Payments, he’s fueled by a passion for helping restaurants thrive. At Tonic, Gary champions a partner-first approach, ensuring resellers have the tools and support they need to achieve lasting success. His deep industry knowledge and unwavering commitment to customer service make him an integral part of Tonic’s mission to revolutionize the restaurant POS experience.
Jeff
Integrator, Chief Operating Officer
Jeff is a results-oriented leader passionate about aligning resources and motivating teams to drive transformation and deliver exceptional outcomes. With decades of experience in retail and hospitality technology, his expertise spans operations, sales, marketing, partnerships, and IT. Jeff’s practical approach and focus on a people-first culture make him a valuable asset to Tonic’s collaborative environment.
Anoop
Chief Product & Technology Officer
As a seasoned technology leader, Anoop is passionate about driving innovation and transforming businesses through strategic technology solutions. At Tonic, he spearheads product development and technology initiatives, leveraging his expertise in modernizing platforms and fostering strong cross-functional collaboration to ensure Tonic’s products continue to lead the industry.
Patty
VP of Finance & HR
With over two decades of experience in finance and HR, Patty is a results-driven leader who excels at building scalable processes and fostering positive work environments. At Tonic, she oversees financial operations and HR functions, ensuring the company’s continued growth while supporting its most valuable asset: its people.
Chris
VP of Marketing
A veteran of the restaurant tech scene (from HotSauce to NCR to Tonic), Chris isn’t just a marketing whiz—he’s got the entrepreneurial chops to envision Tonic’s future and the know-how to get us there. Whether it’s launching a new feature or crafting a killer campaign, Chris is all about driving partner and client success.
Jesse
VP of operations
A Tonic veteran with nearly a decade of experience, Jesse’s expertise spans installations, implementations, and support. He leads a dedicated team ensuring seamless onboarding and exceptional experiences for Tonic’s merchants and partners. Adept at problem-solving and process improvement, Jesse’s deep understanding of the restaurant industry and passion for client success make him a driving force behind Tonic’s growth.
Crafting the Future of Restaurant POS
Eric
VP Software Development
Eric isn’t just a software developer – he’s a restaurant tech pioneer. His journey began in the early 90s, when he built his own POS system out of necessity, there being nothing on the market that met his needs as a restaurant owner. That entrepreneurial spirit and hands-on experience have driven him to create some of the industry’s most impactful software solutions. Now, he leads Tonic’s talented development team, bringing decades of expertise and a passion for innovation to every line of code.
Jeff
Senior Software Director
With over 25 years of experience in the POS industry, Jeff has been instrumental in shaping the technology landscape for restaurants. At Tonic, he leverages his deep expertise to lead special development projects, ensuring Tonic’s software remains innovative, user-friendly, and tailored to the unique needs of the restaurant industry. His passion for problem-solving and commitment to creating impactful solutions make him an invaluable asset to the team.
Tony
Director of Product
A passionate product manager with nearly two decades of experience in the hospitality and restaurant software industry, Tony is dedicated to creating solutions that empower businesses of all sizes. At Tonic, he leads the product team, developing and executing roadmaps that drive innovation and growth. With a deep understanding of restaurateur needs and a collaborative approach to problem-solving, Tony ensures Tonic’s products remain at the forefront of the industry.
Your Partners in Expansion
Rick
VP of Channel
A dynamic sales leader with a proven track record in the POS industry, Rick seamlessly blends technical expertise with a passion for building strong partner relationships. At Tonic, he spearheads the partner channel strategy, leveraging his deep understanding of sales and technology to drive mutual success. With a focus on empowering partners and delivering exceptional results, Rick is a key driver of Tonic’s continued growth and innovation.
Dylan
Director of Business Development
A seasoned sales professional with a deep understanding of payment solutions, Dylan is passionate about leveraging technology to drive business growth. At Tonic, he leads the sales and customer success team, developing and executing strategies to expand the customer base and ensure long-term client satisfaction. With a focus on identifying new revenue opportunities and building lasting relationships, Dylan plays a crucial role in Tonic’s continued success.
Ready to Expand Your Business?
Partner with Tonic and offer your clients a leading POS solution with the features and support they need to thrive. We provide the tools, flexibility, and collaborative approach to help you grow.
Empowering Your Team for Success
James
VP of customer service & Support
An experienced hospitality and technology professional, James brings a unique blend of culinary expertise and business acumen to Tonic. With a background in restaurant management and a deep understanding of POS systems, he leads the support team in ensuring seamless operations for Tonic’s clients.
Chris
Director of Merchant Services
Chris is a proven leader with over 10 years of experience in customer service and technical support. He’s passionate about building relationships, providing exceptional support, and helping partners thrive with the Tonic POS platform. Chris fosters a collaborative environment and is dedicated to understanding the unique needs of each partner.
jon
Director of POS service & support
A POS veteran with nearly 20 years of experience leading POS companies, Jon knows the restaurant industry inside and out. He’s passionate about helping businesses thrive and is dedicated to providing top-notch support to our partners and clients. With Jon leading our POS Service & Support team, you’re in expert hands.
Colette
Director of Partner Experience
With over 25 years of experience in partner management and channel development, Colette is dedicated to creating mutually beneficial relationships that drive growth and profitability. At Tonic, she leads the Partner Experience team, ensuring our partners have the resources, support, and guidance they need to thrive. Colette’s expertise in aligning business strategies with growth initiatives and her passion for building strong partnerships are instrumental in shaping Tonic’s collaborative and thriving partner ecosystem.
robert
Director of strategic initiatives
As a sales executive with hands-on experience in the restaurant industry, Robert brings a unique perspective to identifying and executing strategic initiatives at Tonic. With a proven track record in sales, software implementation, and customer relationship management, he collaborates across departments to drive innovation and ensure Tonic’s solutions align with the evolving needs of the market.
Jason
sales engineer & Special Projects
A motivated and technically skilled POS professional, Jason is dedicated to empowering Tonic’s partners through seamless onboarding and comprehensive support. With a proven track record in client relationship management and technical problem-solving, he ensures partners have the tools and resources they need to thrive. Jason’s dedication to exceptional service and his deep understanding of POS technology make him a vital member of the Tonic team.
The Creatives Behind the Message
ADAM
HEAD of product marketing
Adam leads the charge in sharing Tonic’s story with the world. He’s passionate about the restaurant industry and loves finding new ways to connect with restaurant owners and operators. With his background in both restaurants and technology, he brings a unique perspective to the team.
When he’s not crafting compelling marketing content, you can find him digging into the latest industry trends or geeking out over the newest POS tech.
Sophia
Director of Events & Content
Sophia is the maestro of meaningful moments at Tonic. She’s got a knack for bringing people together and creating experiences that resonate. With her background in merchant processing and partner success, she knows what makes our partners and clients tick. From insightful webinars to impactful industry events, Sophia orchestrates it all with a focus on connection and value. If you’re lucky enough to catch one of her events, be prepared for a healthy dose of inspiration and a whole lot of fun.
Are you passionate about the restaurant industry and want to make a real impact? Tonic is a growing company with a vibrant culture and a mission to empower restaurants with innovative technology. We’re always looking for talented individuals who share our passion and are excited to be part of something bigger than themselves.
If you’re a problem solver, a team player, and eager to learn and grow, we want to hear from you. Check out our open positions and discover how you can contribute to our success.
Where We Come From
We’re the folks who stay late after our shift to tinker with code, who dream up new ways to make running a restaurant easier, more efficient, and more enjoyable. We’re the ones who believe that technology should work for you, not against you.
And we’re here to help you every step of the way.
Chris
Cooper Mountain Ale Works