Technology moves fast, and the payments world is no exception. PAX Technology has announced the End-of-Life (EOL) for several of its products in North America, meaning these devices will no longer receive new software updates or enhancements. While that can sound disruptive, the good news is that there are clear paths forward and replacement options designed to keep your business secure and efficient.
Which PAX Products Are Being Phased Out?
According to PAX, the following products are reaching End-of-Life in September 2025:
- A920 → Successor: A920 Pro
- E600Mini → Successor: L3700
- E700 → Successors: L1400 or A3700
- E800 → Successors: L1400 or A3700
After this phase-out date, these devices will no longer receive new application updates or enhancement requests.
Why the Change?
PAX is streamlining its lineup to focus on newer, Android-based payment solutions that offer:
- Better performance and reliability
- Compliance with the latest PCI security standards
- Longer-term support and future-ready capabilities
This shift is designed to help operators like you stay ahead of compliance requirements and avoid investing in hardware that may soon be obsolete.
What This Means for Restaurants and Partners
If your business currently relies on one of the affected devices, now is the time to start planning your transition. The earlier you act, the smoother the switch will be for both your staff and your guests.
Risks of waiting too long include:
- Gaps in compliance with security requirements
- Increased support challenges for outdated hardware
- Possible disruptions in payment acceptance if future software patches are needed but unavailable
Recommended Next Steps
- Identify Your Current Devices
Take stock of whether your restaurant is currently using the A920, E600Mini, E700, or E800. - Evaluate Successor Options
- For handheld flexibility, the A920 Pro is a natural replacement for the A920.
- For countertop and multi-lane environments, look at the L3700, L1400, or A3700 depending on your needs.
- Plan for Migration
Work with your reseller or payments provider to create a timeline for upgrades. This ensures your staff is trained and your operations stay uninterrupted. - Future-Proof Your Investment
Consider migrating not just for replacement, but for long-term strategy. Next-generation PAX devices are built to support evolving payment experiences, including contactless, QR, and mobile wallets.
How Tonic and BOLD Can Help
We know transitions like this can feel daunting, which is why our team is here to support you. Whether you are a single-location operator or a multi-site brand, we will guide you through:
- Reviewing your current hardware
- Selecting the best replacement devices for your operation
- Coordinating rollout and staff training
- Ensuring a seamless payments experience for your guests
Stay Ahead of the Shift
The End-of-Life for these PAX devices is coming quickly, but you don’t need to face it alone. By planning now, you can make the transition smooth and set your business up with hardware designed for today and tomorrow.
Book a demo with our team today and let us walk you through the right next steps for your restaurant.
