PAX Phases Out Key Devices: What It Means for You and Your Next Steps

Oct 14, 2025 | Blog

Technology moves fast, and the payments world is no exception. PAX Technology has announced the End-of-Life (EOL) for several of its products in North America, meaning these devices will no longer receive new software updates or enhancements. While that can sound disruptive, the good news is that there are clear paths forward and replacement options designed to keep your business secure and efficient.

Which PAX Products Are Being Phased Out?

According to PAX, the following products are reaching End-of-Life in September 2025:

  • A920 → Successor: A920 Pro
a920 a920Pro
Processor Cortex A7 + ARM ARM Cortex A53 Quad-Core, 1.4GHz + Secure Processor
Memory 8GB eMMC Flash + 1GB DDR RAM | Optional: 16GB eMMC Flash + 2GB DDR RAM Extended microSD Card Slot Up to 128GB (OS 7.1) or 32GB (OS 5.1) 8GB eMMC Flash + 1GB DDR RAM | Optional: 16GB eMMC Flash + 2GB DDR RAM* Extended microSD Card Slot Up to 128GB 
Card Readers Chip & PIN | NFC Contactless | Magnetic Stripe Chip & PIN | NFC Contactless | Magnetic Stripe
Displays 5” IPS WXGA 720 x 1280 Pixels Multi-Point Capacitive HD Touch Screen 5.5” IPS WXGA 720 x 1440 Pixels Multi-Point Capacitive HD Touch Screen
Comms Configurations 4G + Bluetooth® 4.2 + Wi-Fi® 2.4GHz (optional: Wi-Fi® 5GHz )  4G + Wi-Fi® 5GHz + Bluetooth® 5.0
Battery 5250mAh | 3.7V 5150mAh | 3.7V 
Printer 40 lines/sec | Paper Roll Outer Diameter: 40mm 40 lines/sec | Paper Roll Outer Diameter: 40mm

 

 

 

  • E600Mini → Successor: L3700
E600 Mini L3700
Processor 64 bit 8-Core Cortex A55 Octa-Core Cortex® – A72 2.0GHz 
Memory 16GB eMMC Flash + 2GB DDR RAM Extended microSD Card Slot Up to 128GB LPDDR4X 2GB + eMMC 16GB External: microSD Card slot (Up to 128GB)
Card Readers Hybrid Chip & PIN + Magnetic Stripe + NFC Contactless Dual-Chip Reader Contactless Dual-Magnetic Stripe Reader
Displays 7” IPS 1024 x 600 Pixels WSVGA Touchscreen Optional: 7″ IPS 1280 x 720 Pixels HD Touchscreen Customer Display: 3.5” TFT 480 x 320 Pixels Touchscreen 7″ 1280 × 800 px, IPS LCD, Multi – Touch, Anti – Fingerprint coating
Comms Configurations 4G + Wi-Fi® 2.4GHz/5GHz + Bluetooth®5.1 4G / 3G / GPRS Wi-Fi® 2.4GHz / 5GHz Bluetooth® 5.0 LAN(100M) 
Battery 6100mAh | 3.85V  Li-ion Polymer 3.7V / 3720mAh, 
Printer 40 lines/sec | Paper Roll Outer Diameter: 50mm Paper Roll: 80mm width, 80mm diameter Print Speed: 220mm/s Auto Cutting
          • E700 → Successors: L1400 or A3700

          E700

          L1400

          A3700

          Processor

          Cortex A53 + (Q20) Cortex A7

          Qualcomm Octa-Core 2.0GHz

          Octa-Core 1.8GHz 

          Memory

          8GB eMMC Flash + 1GB DDR RAM Extended microSD Card Slot Up to 128GB 

          LPDDR4X 4GB + 64GB

          LPDDR4X 2GB + eMMC 16GB Extended microSD Card Slot Up to 128GB

          Card Readers

          Hybrid Chip & PIN + Magnetic Stripe | NFC Contactless 

          N/A

          Dual-Chip Reader Contactless Dual-Magnetic Stripe Reader

          Displays

          12.5″ IPS 1920 x 1080 Pixels FHD Touch Screen Q20 Payment Module: 4.3″ TFT WQVGA 480 x 272 Pixels

          14-inch 1920 x 1080 Pixels IPS FHD Touch Screen Display

          7-inch 1280 x 800 Pixels IPS HD Touch Screen Display

          Comms Configurations

          4G + Wi-Fi® 5GHz + Bluetooth® 5.0 + Ethernet Optional: Wi-Fi® 5GHz + Bluetooth® 4.2 + Ethernet

          Wi-Fi® 2.4GHz/5GHz Bluetooth® 4.2/5.0

          4G Wi-Fi® 2.4GHz/5GHz Bluetooth® 5.0

          Battery

          2550mAh | 3.7V 

          N/A

          3720mAh/3.7V 

          Printer

          75 lines/sec | Paper Roll Outer Diameter: 80mm Automatic Receipt Cutter

          N/A

          N/A

                  • E800 → Successors: L1400 or A3700

                  E800

                  L1400

                  A3700

                  Processor

                  Cortex A17 + (Q20) Cortex A7 

                  Qualcomm Octa-Core 2.0GHz

                  Octa-Core 1.8GHz 

                  Memory

                  16GB eMMC Flash + 2GB DDR RAM Extended microSD Card Slot Up to 64GB

                  LPDDR4X 4GB + 64GB

                  LPDDR4X 2GB + eMMC 16GB Extended microSD Card Slot Up to 128GB

                  Card Readers

                  Hybrid Chip & PIN + Magnetic Stripe | NFC Contactless 

                  N/A

                  Dual-Chip Reader Contactless Dual-Magnetic Stripe Reader

                  Displays

                  15.6″ IPS 1920 x 1080 Pixels FHD Touch Screen 8″ IPS 1280 x 800 Pixels HD Touch Screen Q20 Payment Module: 4.3″ TFT WQVGA 480 x 272 Pixels

                  14-inch 1920 x 1080 Pixels IPS FHD Touch Screen Display

                  7-inch 1280 x 800 Pixels IPS HD Touch Screen Display

                  Comms Configurations

                  4G + Wi-Fi® 5GHz + Bluetooth® 4.2 + Ethernet Optional: Wi-Fi® 5GHz + Bluetooth® 4.2 + Ethernet

                  Wi-Fi® 2.4GHz/5GHz Bluetooth® 4.2/5.0

                  4G Wi-Fi® 2.4GHz/5GHz Bluetooth® 5.0

                  Battery

                  2600mAh | 7.2V

                  N/A

                  3720mAh/3.7V 

                  Printer

                  75 lines/sec | Paper Roll Outer Diameter: 80mm Automatic Receipt Cutter

                  N/A

                  N/A

                  After this phase-out date, these devices will no longer receive new application updates or enhancement requests. 

                  Why the Change?

                  PAX is streamlining its lineup to focus on newer, Android-based payment solutions that offer:

                  • Better performance and reliability
                  • Compliance with the latest PCI security standards
                  • Longer-term support and future-ready capabilities

                  This shift is designed to help operators like you stay ahead of compliance requirements and avoid investing in hardware that may soon be obsolete.

                  What This Means for Restaurants and Partners

                  If your business currently relies on one of the affected devices, now is the time to start planning your transition. The earlier you act, the smoother the switch will be for both your staff and your guests.

                  Risks of waiting too long include:

                  • Gaps in compliance with security requirements
                  • Increased support challenges for outdated hardware
                  • Possible disruptions in payment acceptance if future software patches are needed but unavailable

                  Recommended Next Steps

                  1. Identify Your Current Devices
                    Take stock of whether your restaurant is currently using the A920, E600Mini, E700, or E800.
                  2. Evaluate Successor Options
                    • For handheld flexibility, the A920 Pro is a natural replacement for the A920.
                    • For countertop and multi-lane environments, look at the L3700, L1400, or A3700 depending on your needs.
                  3. Plan for Migration
                    Work with your reseller or payments provider to create a timeline for upgrades. This ensures your staff is trained and your operations stay uninterrupted.
                  4. Future-Proof Your Investment
                    Consider migrating not just for replacement, but for long-term strategy. Next-generation PAX devices are built to support evolving payment experiences, including contactless, QR, and mobile wallets.

                  How Tonic and BOLD Can Help

                  We know transitions like this can feel daunting, which is why our team is here to support you. Whether you are a single-location operator or a multi-site brand, we will guide you through:

                  • Reviewing your current hardware
                  • Selecting the best replacement devices for your operation
                  • Coordinating rollout and staff training
                  • Ensuring a seamless payments experience for your guests

                  Stay Ahead of the Shift

                  The End-of-Life for these PAX devices is coming quickly, but you don’t need to face it alone. By planning now, you can make the transition smooth and set your business up with hardware designed for today and tomorrow.

                  Book a demo with our team today and let us walk you through the right next steps for your restaurant.